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Privacy policy

Call Now: 850-633-7557

Effective Date: 03.15.2025

This Privacy Policy describes how Dude Wash LLC ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website(s) or use our services.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you fill out forms, contact us, or use our services, we may collect information such as your name, email address, phone number, and other identifying details.
  • Non-Personal Information: This includes browser type, device information, pages visited, and other anonymous data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services.
  • To communicate with you, respond to inquiries, and provide support.
  • To send marketing and promotional materials (only if you have opted in).
  • To monitor and analyze website usage and trends.

3. Sharing Your Information

We do not sell or rent your personal information. Customer data will not be sold/shard with third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. You can disable cookies through your browser settings, but this may limit your access to some features of the website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to the processing of your data.
  • Request the transfer of your data to another service provider.
  • Withdraw consent to data processing (where applicable).

 

To exercise these rights, please contact us at:

850-633-7557
[email protected]

7. SMS Communications and Verbal Opt-In

Dude Wash LLC collects opt-in verbally from customers. Customers can opt in to receive messages either in person at our physical location or over a phone call when they contact us. When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask if they would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.

Customers will be verbally informed that:

  • “Message and data rates may apply.”
  • “Message frequency may vary.”
  • They can “text HELP for support or more information and STOP to unsubscribe at any time, and no further messages will be sent.”
  • Their information will not be shared with third parties.

By submitting our contact form and signing up for texts, you consent to receive text messages from Dude Wash LLC at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so please review their policies independently.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices. We will notify you of any significant changes by updating the effective date at the top of this policy.

11. Terms and Conditions

By using Dude Wash LLC’s services, including our website and SMS communications, you agree to the following:

       1. Messaging Terms and Conditions

  • By providing your phone number, you consent to receive text messages from Dude Wash LLC, including appointment reminders, job updates, promotions, and customer service messages.
  • Message frequency varies.
  • Message and data rates may apply.
  • You can opt out anytime by texting STOP. For help, text HELP or contact us at [email protected].

    2. Service Usage

     

  • You must provide accurate and complete information when using our services.
  • We reserve the right to modify or discontinue services without notice.
  • We are not responsible for damages resulting from the use of our services.

    3. Legal

     

  • All disputes shall be resolved under the laws of the State of Florida.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

850-633-7557
[email protected]
3834 N Davis Hwy Pensacola, FL 32503